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Laserfiche 7 to 8 Comparison Guide Last updated: March, 2008 Laserfiche 7 to 8 Comparison Guide Contents Introduction 3 About This Document 3 Other Highlights From 8 4 Laserfiche Workflow 8 4 Laserfiche Audit Trail 8 5 Laserfiche Scanning 8 6 Laserfiche Snapshot 8 6 Laserfiche Client 8 7 System Recommendations 7 Toolbars 8 Document Viewer 9 Folder Browser 13 Basic Search 17 Import / Export 20 Laserfiche Administration Console 8 21 Administration Console Features 21 Fields 25 Security 28 Laserfiche Server 8 38 System Recommendations 39 Laserfiche Server Updates 39 Laserfiche 7 to 8 Comparison Guide Ffl Introduction About This Document This document was created to describe the changes between Laserfiche 7 and Laserfiche 8. The new Workflow and integration tools allow Laserfiche to access all formats of information, enterprise -wide. With version 8, we have stayed true to our philosophy of creating easy -to -use software, but expanded it from the end user experience to the administrator. Laserfiche 8 configuration and maintenance is significantly more modular and straightforward. This document is offered as a reference guide for resellers familiar with Laserfiche 7 because it describes new functionality in terms of what was available before. Although not all changes are documented, those affecting the most widely used features are included in order to provide a brief yet comprehensive overview of the new platform. Here is a key to help categorize the information below: Symbol Information Type Description Fundamentals These are fundamental updates in version 8. Learning these concepts is essential to understanding the foundation of Laserfiche 8. Laserfiche 7 to 8 Comparison Guide LA IT Focused Laserfiche 8 opens the door to making an IT administrative sale verses the traditional user sale. These updates are focused on making the setup, configuration, maintenance and training easy for administrators. Usability for End Users Historically, Laserfiche has been known for usability. These updates make Laserfiche even easier to use in version 8. Other Highlights From 8 Because of the scope of this document, some of the new products and features that are available in the Laserfiche 8 product line are not discussed. We encourage you to learn more about these updated products through our regional training and other educational resources and webinars. Laserfiche Workflow 8 Workflow 8 is completely rebuilt. Like the 8 Server, it is simple to upgrade, install and network. The new management and design tools make it easy to create efficient workflows. Workflows are much simpler to configure and diagnose. It takes advantage of the Windows Workflow Foundation engine and can be integrated with Windows workflows. While we have provided the ability to create workflows on virtually Laserfiche 7 to 8 Comparison Guide any action in the Laserfiche repository, customers can also create their own custom actions for their business processes. This is the key to offering enterprise -wide automation of the organization's business processes. Laserfiche Audit Trail 8 Laserfiche Audit Trail 8 is redesigned to offer the administrator finer control over their data. The audit data is now stored in external binary files rather than in the Laserfiche database. This gives administrators better control over how they store their data and improves performance of the Laserfiche Server. Because the audit data is no longer stored in the database, the server does not need to be running and no user licenses are required to view audit reports. Furthermore, the repository database size will grow more slowly. Laserfiche Audit Trail report configuration and generation is now done in the new web interface. This means that the person generating the audit reports does not have to be logged into the machine running the Administration Console. Because the web reporter does not need to be installed on the same computer as the Laserfiche Server, audit reporting can be distributed to another server to reduce the load. As an additional result of this, Security for viewing audit reports is now Windows- based. Like all of the products, Laserfiche Audit Trail has a closer integration with Windows Active Directory for simple security setup. In Laserfiche 8, the audit events are grouped into classes for ease of use. This more logical view is easier to configure and display. There are also new security privileges to allow for a more granular control over auditing. Also, individual templates for generating reports can be shared between users or saved privately. Laserfiche 7 to 8 Comparison Guide Laserfiche Scanning 8 Laserfiche Scanning 8 has a similar look and feel to Laserfiche Scanning in version 7. The user interface has been updated to make scanning simpler to use and more intuitive. For example, there is now a thumbnail view for scanned documents. A quick look at the thumbnail view tells users if the scanned image was too dark or too light, for example. Similar to the Laserfiche Client, the toolbars have been updated and there is a redesigned user interface with dockable panes for creating a customized view. Also similar to the Laserfiche Client, user preferences are now stored as user attributes on the Laserfiche Server, meaning that no matter which scan station is used, personal settings do not have to be reset. Default settings in Laserfiche Scanning can now be different than default settings in the Laserfiche Client, which provides an extra level of flexibility. For instance, some users have different default naming conventions they use for new documents created through importing versus scanning. They can now have those set up by default, without having to change them in the Laserfiche Client options dialog. Also, Laserfiche Scanning supports the new tokens and field types made available in version 8. Laserfiche Snapshot 8 Laserfiche Snapshot 8 has a similar look and feel to version 7. The most important change to note is the Snapshot installation that is now part of the Laserfiche Client installation. Since new customers are now purchasing the Fx user licenses that include Snapshot and Email, we have included Snapshot in the Laserfiche Client installation. Also, it now installs and runs on Vista and 64 bit machines. Snapshot has been updated to include the latest Black Ice Printer drivers and to support the new version 8 tokens and field types. Laserfiche 7 to 8 Comparison Guide Laserfiche Client 8 The new features and functionality added to the Laserfiche Client enhance the user's experience without hindering their current work processes or requiring extensive training. Just as in version 7, the Laserfiche Client is the main application through which most users interact with their Laserfiche repository. A majority of the new features came as direct requests from our end user community and were designed to help automate the organization, annotation, and retrieval of documents and information. Laserfiche continues to make usability for our end users a top priority. The addition of new toolbars simplifies the process of retrieving documents. Using the familiar Microsoft and Adobe interfaces makes the software more approachable and requires less training for users. Please note that while some of these features were made available through the Server, the action is best described through Client so it is listed in this Client section. System Recommendations The Laserfiche Client requirements have not changed much from 7 to 8. Most notable is the dropped support for Microsoft Windows 2000 machines and Microsoft Office 2000. The basic system recommendations for the Laserfiche 8 Client are: • CPU: Pentium 4, 2 GHz processor or faster • Memory: 512 MB RAM or more Laserfiche 7 to 8 Comparison Guide Operating System: Windows XP SP2+ or Vista • Microsoft Office 2007 Toolbars Feature Laserfiche 7 Feature Laserfiche 8 Enhancement Navigation Toolbar Laserfiche 7 did not offer any By default, there is now a navigation toolbar. The toolbar navigation toolbar. Users could use works much like the Windows Explorer address bar. Use ® the Back and Forward buttons to this toolbar to select a specific path and quickly browse to move around the folder structure. the desired folder. Quick Search Toolbar All of the searching for entries was A Quick Search toolbar is now available from the toolbar in done in the Search Panel in the main Folder Browser view. A dropdown is available next ® Laserfiche 7. to the Search button from which the user can filter results by text, entry names, fields, or annotations. Any combination of these items can be selected and used for searching. Laserfiche 7 to 8 Comparison Guide Customizing Toolbars In Laserfiche 7, the end user could ® customize the toolbar view in both the Folder Browser and Document Viewer. This was done in the customize toolbar section from the options dialog. Users had the option of reorganizing the size and layout of buttons on the toolbar. Document Viewer Laserfiche 8 continues to build on this functionality. The Laserfiche Client now also utilizes a customizable toolbar system modeled after the Microsoft Office 2003 toolbar customization system. Keyboard shortcuts can also be set in the new customize toolbar dialog. If a user repeatedly uses the mouse to select an item in the menu, such as check out and check in, he can now set a specific shortcut key to do this. Also new to the Document Viewer, users can now create custom toolbar buttons similarly to how they are created in the Folder Browser toolbar. Be sure to read more about the new Document Viewer features below. Feature Laserfiche 7 Feature Laserfiche 8 Enhancement Search Within a In Laserfiche 7, the Document Similar to how the Ctl -F function works in Microsoft Office, Document Viewer would only allow the user pressing Ctl -F, or using the menu Edit - -> Find while to search text one page at a time. viewing a page in the Document Viewer, lets users search for ® text across all pages in a document with a dialog box. The resulting text is highlighted in the text pane. Laserfiche 7 to 8 Comparison Guide Copy Pages From In Laserfiche 7, if users wanted to Now in version 8, context hits in the search results allow Context Hits copy the search results they would their associated documents to be copied and pasted by right - need to create a briefcase. Also, it clicking on the context hit and selecting Copy or by using the would not let users create a copy of Edit menu. Documents can also be exported directly from the just one page from within a multi- context hit pane. page document directly from the search results. Updated Annotations Laserfiche 7 offered a variety of The annotation functionality has been significantly expanded annotations including sticky notes, in Laserfiche 8 to also include underline, strike - through, ® highlights, redactions and stamps. rectangle, text box, callout text, line, arrows, freehand drawing, image and attachments. In layman's terms, users can annotate a Laserfiche image the same way they would annotate an Adobe PDF. In fact, users have the option to export all of these annotations, along with the image, directly to PDF as a PDF annotation. Custom colors can be defined and saved. Also annotations have an outline with variable color, thickness and style. Comments can be saved and searched on for each annotation. Version 8 allows users to prevent other users from modifying or seeing annotations. The remaining listings in this section go into further detail about the new annotations. Laserfiche 7 to 8 Comparison Guide 10 Sticky Note History In Laserfiche 7, sticky notes were Sticky note text can now be tracked by toggling a setting in the Tracking updated to allow the user to see the sticky note's properties. Each sticky note in the repository has Lj EN note's text by rolling the mouse over the sticky note icon on the image. its own checkbox to track the history of that individual sticky note. In addition, the Laserfiche 8 Administration Console There was no way of gathering other provides a master switch for privileged users, allowing them metadata about the annotation, such to turn on sticky note history tracking for all sticky notes at as its creation date, the user who once. created the annotation or the user who wrote the annotation text. For example, this can be useful during a loan approval processes where different users need to comment on a document. Now they can consolidate all of their comments into one sticky note and view the history of who said what and the exact date and time it was written. Underline and Strike- Laserfiche 7 did not offer any type Similar to the highlight annotation, these annotations can be Through Annotations of underline or strike - through applied either directly to a document's image or linked from annotation functionality. the text to display on the image. When applied to the image, ® the words contained in the user - specified box are automatically underlined or have a line strike - through. Financial advisors will appreciate this feature when they open new accounts. New account documents are sent to the OSJ for suitability approval. The top advisors often cross out sections of the document that need to be revised. With this new annotation feature, they can cross out the suggested investment and leave their reason for removal in the annotation's comments section. Laserfiche 7 to 8 Comparison Guide 11 Rectangle ® Laserfiche 7 did not offer any type of rectangle annotation functionality. The rectangle annotation is actually a group of three annotations: rectangle, rounded rectangle, and ellipse. The user has the option to select the shape of the rectangle's corners by viewin the annotation's properties. Text Box and Callout Laserfiche 7 did not offer any type In version 8, there is an option to apply text boxes or callout Text of text annotation functionality text boxes directly on the image of a document. Callout text beyond the basic sticky note. There boxes are different than regular text boxes because they have EN was an export option to print the an arrow attached to them that can point to a specific area on stick notes and their text, but it was the image. The text can be printed on the page when printing difficult to see which text referred or included as an Adobe PDF annotation when exporting. to which sticky note. This helps streamline the medical billing quality assurance process. Often there are sections of forms that need to be filled out or corrected. Now users can write their notes in a callout and point directly to the point on the document that needs to be updated. Drawing Tools — Laserfiche 7 did not offer any type In version 8, freehand annotations give users the flexibility to Freehand, Lines and of drawing tools. actually write or draw on the document. The line annotation Arrows can be drawn as a line of varying length on a document. It can become an arrow and have other varying head and tail options. Just like the other annotations, freehand drawings, lines and arrows have modifiable properties that include o acit ,color, thickness, and style. Laserfiche 7 to 8 Comparison Guide 12 Images and Laserfiche 7 did not offer any type In version 8, full color images can now be added to documents Attachments of attachment tools. Only stamp as annotations. They can be rotated and have varying opacity. images could be applied to a These file types are supported:.bmp, .jpg, and .gif. They can document. be used to store images of a customer, logo or even a barcode. Also, any file can be attached to a document as an annotation. The attachment shows up on the document with the appropriate icon associated with that file type. Attachments can be opened in their native application by double - clicking the icon in the Document Viewer. Folder Browser Feature Laserfiche 7 Feature Laserfiche 8 Enhancement Folder Copying In Laserfiche 7, the easiest way to The processes of folder copying is simpler in Laserfiche 8. copy folders and subfolders was to Now users copy folders in Laserfiche much like the way UEN create a briefcase. That briefcase folders are copied in Windows Explorer. then needed to be imported back into the repository to create the duplicate copy. Folders can now be copied directly by Copy and Paste. Documents in the new folder are treated the same way as copying documents, so access rights are not retained. Please note that moving of a folder containing checked out documents is forbidden. Paste Folder Structure In Laserfiche 7, when briefcases In Laserfiche 8, administrators have the ability to reproduce a Laserfiche 7 to 8 Comparison Guide 13 Laserfiche 7 to 8 Comparison Guide 14 were used to reproduce a folder folder structure without copying any of its accompanying ® structure, it included all of the documents. This special paste option streamlines the folder's documents and subfolders' configuration process for new repositories. This allows documents. administrators to easily reproduce standardized folder structures, such as a folder structure for new clients. Default Volumes on There were no default volumes on In Laserfiche 8, default folder volumes can be assigned in a Folders folders in LF 7. folder's advanced properties dialog. The choice can be made to use the parent folder's default volume as well as any of the existing volumes. The default volume is applied when new documents are imported or created. Documents already assigned a volume do not change volumes when moved into the folder, and documents in a folder marked 'use parent's default volume' do not change volumes if the parent folder's default volume is changed. Browse Multiple Browsing multiple repositories in In Laserfiche 8, users are able to log into multiple repositories Repositories Laserfiche 7 was difficult and at once. Users can log into repositories on multiple servers. required users to open a new Attaching a new repository is done through the Laserfiche ® Laserfiche Client window for each Client File menu, and is available once the user logs into the repository they wanted to open. first repository. Each repository attached is completely independent of the other, meaning that it is the same as if different Laserfiche Client windows are open and logged into se arate re ositories. Recently Viewed Laserfiche 7 did not offer any type In Laserfiche 8, there is a list of recently viewed documents Documents List of recently viewed documents list. with a display similar to that of Microsoft Office. This list is accessible from the File menue in the Folder Browser. The documents listed here have the repository name as a prefix Laserfiche 7 to 8 Comparison Guide 14 Laserfiche 7 to 8 Comparison Guide 15 and open up in the format last used. For example, an Excel IN spreadsheet opens in the Document Viewer format if that was last used to open the document instead of Microsoft Excel. This is useful for quickly retrieving a document the user recently had open for viewing or editing, without having to search or browse through the folder tree for it. In order to use this feature, the desired document must have been one of the last 11 documents opened. The documents are numbered, and the first is the most recent document opened. These numbers can be used as keyboard accelerators: instead of selecting the document, simply press the number on the keyboard that correspond to the document in the list and it opens. Automatic Desktop Laserfiche 7 did not offer any type In Laserfiche 8, dragging a folder or document onto the Shortcuts of Windows Shortcut functionality desktop creates a shortcut to that folder in Laserfiche. Opening for Laserfiche entries. the shortcut from the desktop opens an instance of the ®® Laserfiche Client, prompts for authentication, and then opens the appropriate folder or document. This can be very useful for users who have a specific personal folder or location that they always browse to when they open Laserfiche. Please note, the Export feature right is required to make shortcuts. Thumbnail Display The Laserfiche 7 Client did not have In the Laserfiche 8 Client, users can now browse their ra a thumbnail view for the Folder documents in the Folder Browser using the thumbnail view. Browser. This option is available through the View menu. Only Laserfiche 7 to 8 Comparison Guide 15 Laserfiche 7 to 8 Comparison Guide 16 Laserfiche documents are viewable; electronic documents show up as their appropriate icons. This provides a richer user experience and encourages staff adoption because it mimics the familiar Windows interface. Properties Dialog Laserfiche 7 offered a properties In Laserfiche 8, we have expanded this functionality to dialog to provide additional include much more information, such as number of pages and Ulm document information about the access rights. The General tab lists the entry properties and entry. types of metadata assigned to the entry. The General tab is also the place where the document owner can be changed. For documents, the Document tab lists the document properties like creation date and electronic document properties. Folders have a Folders tab, which describe the folder filter expression, the default volume assigned to the folder, and a list of the folder's contents. Record series and record folders will also have a button located on the Folder tab that will open the record series and folder properties dialog. Finally, the Rights tab shows the access rights allowed on the entry for the current user. The information that was previously available in the Additional Document Information dialog can now be found in the Page Information tab. Laserfiche 7 to 8 Comparison Guide 16 Basic Search This section describes the updates to the Search Panel and Basic Search interface. Please note that there is more information ahout the new separate Laserfiche Search Engine Service in the Laserfiche Server 8 section below. Feature Laserfiche 7 Feature Laserfiche 8 Enhancement Updated Search User Laserfiche 7 offered powerful search Laserfiche 8 builds upon the familiar 7 search user interface to Interface capabilities, including the ability to provide easier and more intuitive searches. For example, the do customized advanced searches. dropdown for selecting search types now allows multi - ® selection, remaining open until the user clicks off of it. Search types are removed by clicking on the search type in the dropdown; there is no longer a "close" button on the search criteria sections themselves. This more intuitive interface requires fewer clicks to create the desired search. Below there is a detailed description of the new search types available in Laserfiche 8. Search by Field In Laserfiche 7, fields were searched In Laserfiche 8, field search now allows users to search on on by template. Only one template individual fields as well as by template. The user can choose ® could be searched on at a time. to search as many fields as needed. Here are two useful scenarios that users who perform lots of searches will appreciate. First off, previously users had to do a different template search for each template that had their Laserfiche 7 to 8 Comparison Guide 17 Laserfiche 7 to 8 Comparison Guide 18 desired field. For example, if they wanted to do a date field search but had a 'Date' field in numerous templates, they would need to do a 'Date' search for each of the templates. Now, they just need to search the 'Date' field and it returns results no matter which template the 'Date' field is assigned to. Secondly, they can simultaneously search multiple fields at the same time, no matter which templates they are assigned to. Please note, users will be able to continue to search fields by templates as they did in version 7 if they are more comfortable with that process. Search by User In Laserfiche 7, users could only With the addition of document owner status in Laserfiche 8, search by the user who created the users can now find documents created by, checked out by and ® document or had the document now owned by a user. checked out. Search by Modification In Laserfiche 7, searching for a date Creation Date and Modification Date are now combined into Date field was split in two sections: the Modification Date search type. Users can choose one or Creation Date and Modification both of the date types with a simple click of a checkbox. EN Date. Searching both fields required filling out the date information twice. Search by Version In Laserfiche 7, the version search In Laserfiche 8, the option to return only the latest versions is allowed users to search version now configurable in the Options dialog and the user interface Laserfiche 7 to 8 Comparison Guide 18 ® comments and they had the option to limit search results to the latest versions only. has been simplified to always search the version comments. Search by Sticky Note In Laserfiche 7, there was only an In Laserfiche 8, sticky note search is now covered by the option to search sticky note content. Annotation Text option in the Basic Search type. The ® All of the annotation searches were Annotation Text search also searches text boxes and callout split into individual search type text. sections. Advanced Search Advanced search was a tab made In Laserfiche 8, Advanced Search is now its own search type, available next to the Basic Search in no longer part of Text Search. To do an advanced search, UALaserfiche 7. simply click the "Include advanced search criteria in query" checkbox in the Advanced Search section. This is a great tool for users interested in creating custom searches with the Advanced Search syntax. Sophisticated users can leave the Advanced Search open and watch the criteria auto - generate to teach themselves the Advanced Search syntax without it impacting the search results. Laserfiche 7 to 8 Comparison Guide 19 Import / Export Feature Laserfiche 7 Feature Laserfiche 8 Enhancement Outlook E -mail In Laserfiche 7, the Outlook settings were only In Laserfiche 8, default Outlook Import settings Settings configured individually in the Options dialog. are set in the Administration Console by a user with the Manage Repository Configuration privilege. The default behavior for attachments, filing distribution lists and field associations are made here. However, these settings can also be overridden in the Laserfiche Client by individual users, and these changes are stored in the user Attributes. Read more about user Attributes in the Administration Console Features section below. Secured E -mail This functionality was not available in Laserfiche Email attachments in Laserfiche 8 now take Attachments 7. advantage of secured encryption. When users e- mail documents from Laserfiche, they can choose ® to compress them into a zip file and now specify a password on that zip file which will encrypt it. Similarly, passwords can also be specified when ex ortin a PDF. Annotation Export Laserfiche 7 did not have the ability to export Annotations are embedded as PDF objects for Laserfiche 7 to 8 Comparison Guide 20 Options for PDF Laserfiche documents including annotations to Laserfiche 8. Recycle Bin PDF format. In Laserfiche 8, when a user attempts to delete a document or Watermark In Laserfiche 7, watermarks were applied as a In Laserfiche 8, watermarks now appear on an Enhancements checkbox in the document metadata. Groups image in the Document Viewer image display in were assigned watermarks which were present on the document's header and footer. They can also printed documents. If more than one watermark appear on exported and printed images. was present, then users had the option to choose bin is enabled by default for newly created repositories, but which one to print. can be easily disabled by an administrator on a repository -by- Laserfiche Administration Console 8 Administration Console Features Feature Laserfiche 7 Feature Laserfiche 8 Enhancement Recycle Bin There was no recycle bin in In Laserfiche 8, when a user attempts to delete a document or Laserfiche 7. folder, the Laserfiche Server intercepts the request and places Lj 91 the entry in the recycle bin location. The recycle bin is completely controlled by the Laserfiche Server, and the policy is fully configurable by the administrator. The recycle bin is enabled by default for newly created repositories, but can be easily disabled by an administrator on a repository -by- repository basis. Entries can be purged automatically or at intervals that are configurable in the Administration Console. Privileged users are able to choose to purge individual Laserfiche 7 to 8 Comparison Guide 21 entries before the scheduled purge. This allows the administrator to free up storage space. The recycle bin is as secure as the rest of the Laserfiche Client. Only users with Manage Entry Access privilege can see another user's recycle bin item. Also, if a user deletes a document with a special security tag applied to it that a second user does not have access to, the second user cannot see the tagged document in the recycle bin, even if the second user has the Manage Entry Access privilege. If a user accidentally deleted a document and sent it to the recycle bin, he can restore it to the original location. He needs the create document access right to do this. If for some reason, the document needs to be restored somewhere different than the original location, administrators and other users with the Manage Entry Access privilege can choose the location where they want to restore the document. The mandatory nature of a centrally - configured and server - enforced retention and deletion policy is very attractive to customers with clear -cut data retention and disposal needs. This also makes collaboration on in- progress documents much easier to handle. Unnecessary documents can be sent to the recycle bin, making the repository more organized and easier to browse. Laserfiche is no longer just an archiving repository but can also be used for in- progress documents and handle those types of workflows. Laserfiche 7 to 8 Comparison Guide 22 Laserfiche Client In version 7, most of the personal Settings Stored as Laserfiche Client settings were Trustee Attributes stored on the local machine in the registry. This was frustrating for ®® users who had to log in from multiple locations. For example, one user might have spent time on his personal computer setting up a special column display configuration to help quickly sort documents. However, when switching to the scanning station computer, he would have to set all of those settings again. To try and transfer personal settings from one computer to another without manually reconfiguring everything in the Laserfiche Client required tedious and complex registry modifications. In version 8, Laserfiche Client settings are stored on the Laserfiche Server and can be modified or applied in the Administration Console. This means that no matter which machine the user logs into, their personal settings remain the same. Saving the Laserfiche Client settings on the Laserfiche Server creates a more familiar user experience and allows for easier user setup and configuration for administrators. For example, personal stamps are now stored in the Laserfiche Server. personal stamps are stamps used frequently by a user, but are not necessary to be made available to all users - personal stamps existed in previous versions of the Laserfiche Client and only appear in the stamp menu of the appropriate user. Previously, this selection of when and who to show personal stamps to was saved in the registry of the Laserfiche Client machine. Now they are saved on the Laserfiche Server, so any user can log in from any Laserfiche 8 Client instance on different computers and still be able to access his or her personal stamps. This also simplifies the new user creation process for IT administrators. They can now easily set Laserfiche Client defaults for new users by modifying the Everyone Windows Account trustee attributes. This provides a customized, consistent look and configuration for all new users. Then, as users begin to work with the Laserfiche Client, they can alter Laserfiche 7 to 8 Comparison Guide 23 Laserfiche 7 to 8 Comparison Guide 24 these default settings as they desire and their individual attributes will take precedence over the Everyone group. System Managers Version 7 secured certain Laserfiche Version 8 grants access to these Laserfiche Server Server administration processes in administration features by the Windows domain account. F1 the Administration Console with a Local Windows Administrators on the server machine single system administrator automatically become Laserfiche System Managers and others password. It was necessary to log in can also be added. When System Managers log in, they with this password to perform automatically are able to perform special actions without actions such as repository creation needing to provide a password. These actions include and repository registration. repository creation and registration. This saves administrators from having to memorize an additional password. If there are many administrators, this is also more secure and convenient than distributing the administrative password to several people. Restart Laserfiche In Laserfiche 7, users had to find In version 8, the Laserfiche Server and the Full Text Search Server Services the Windows Services module to and Indexing Services can be controlled from within the start, stop or restart the Laserfiche Laserfiche Administration Console. L] Server Services. Laserfiche 7 to 8 Comparison Guide 24 Fields With Laserfiche 8, fields have been distinguished as distinct items, no longer fully dependent on templates. Fields can now be created without being assigned to a previously created template. This gives administrators the freedom to create their fields first and then organize the fields into templates as necessary. A single field can be used in any number of templates, or it may not even belong to any template at all. Since most of the configuration should now be accomplished at the field level instead of at the template level, this should make managing templates and fields a much simpler task. As an example, say there are several templates in the repository where a 'Date' field would be needed. Prior to Laserfiche 7, the administrator would create a 'Date' field separately in each template. Each 'Date' field would be entirely independent of the other, belonging only to the assigned template. Now in version 8, administrators can create one single 'Date' field and add that to any number of different templates. Each of those templates can use the same 'Date' field. Now, when users do a search on the 'Date' field it returns results for all documents with that 'Date' value, despite the template assigned. Also, users still have the option to filter their results to a specific 'Date' field assigned to a specific template, the same as they did in version 7. This means there is no need for added training if there are users who are more comfortable or efficient searching in the previous method. Be sure to read about the new field and template security in the security section below. Feature Laserfiche 7 Feature Laserfiche 8 Enhancement Field Types Laserfiche 7 had these different In addition to these types, Laserfiche 8 has added three new field types: character, list, integer, field types: number, time and data. Decimal and negative ® long integer, date, and date /time. values can be stored in the number value type. Number fields are useful for storing currency values. Time type was added to extend the already existing Date and Date /Time Laserfiche 7 to 8 Comparison Guide 25 Laserfiche 7 to 8 Comparison Guide 26 field type functionality. Data fields store binary information and is made available to integrators through the LFSO interface. To avoid confusion, data fields are greyed out as read -only in the Laserfiche Client view, so end users do not accidentally overwrite binary data. Independently Applied In Laserfiche 7, all fields were Now that fields are distinct objects in Laserfiche 8, the Fields linked to a specific template. To requirement that fields must belong to some template no ® create a field, users needed to first create a template and then create longer applies. Fields can be created without being assigned to a template. Fields can be applied to any entry in the the associated fields for that repository just as a template would be, but with the added template. To apply a field to an benefit of allowing greater flexibility in assigning field entry, they first had to assign the information. Applying fields independently of templates does associated template. not affect any other fields or template previously assigned to an entry. These fields are assigned the same way as templates, using the Fields tab in the Metadata dialog. This allows integrators to use integration- specific fields, which may be secured such that regular users cannot modify or even see them, while still allowing users to apply, remove and reassign templates to the documents in question. The field, applied separately from the template, would remain unchanged through user modifications, and can thus be monitored by the integration without concern for accidental removal. Please note that there is no technical limit to the amount of fields that can be applied to an entry; however, there is a Laserfiche 7 to 8 Comparison Guide 26 Laserfiche 7 to 8 Comparison Guide 27 functional limit to the amount of metadata that should be associated with any useful entry. Multi -value Fields Laserfiche 7 did not offer multi- In Laserfiche 8, users are able to populate a single field with value field functionality. multiple values. Unpopulated multi -value fields appear identical to the single value fields users are accustomed to seeing in Laserfiche 7. After inputting the first value for the field, a new line appears under it, allowing the user to input a second value for the field, and so on. For example, often city planners need to enter more than one zip code in a zip code field for their documents. In Laserfiche 7, they had to store the multiple zip codes in the text of the document or as multiple fields: zipcodel, zipecode2, zipcod3, etc. With this setup, searching for a zip code returned too many or not enough results. In Laserfiche 8, the zip codes can be stored in one multi - valued zip code field. Then when a zip code is searched, it returns the correct results despite the order it is stored in the multi - valued zip code field. Field Merging Laserfiche 7 did not offer field Laserfiche 8 also introduces field merging, which allows users merging functionality. to select multiple fields and merge them together, creating a ❑ single, merged field. In the Administration Console, all instances of the fields which had been selected for merging are replaced by the field generated during the merge. Field data previously assigned to entries is preserved during the merging process. Laserfiche 7 to 8 Comparison Guide 27 The ability to merge fields provides administrators a significant amount of control over their templates and fields, allowing them to limit repository clutter. For instance, it is fairly common that when importing briefcases, two distinct templates may contain an overlapping, identical field such as 'Date'. Upon import, both a 'Date' and a 'Date (2)' field get created. The administrator can now elect to merge the two fields together and have both templates share the same field. Security Updates to security in Laserfiche 8 have been made with IT administrators in mind to provide them with greater flexibility over their configuration, more control over their system usage, as well as streamline repetitive processes. Enhancements in Laserfiche 8, such as folder filter expressions and tunneling, provide more flexibility to the way administrators set up and maintain their security in Laserfiche. The breakdown of privileges, rights and metadata offers more granular control of access to the data. Administrators in 8 are able to assign users the minimum rights necessary to perform a specific task, instead of having to make an all -or- nothing decision. Providing more default settings, updating the way users and groups are created and the new password functionality helps automate tedious, repetitive tasks, freeing up administrators to focus on other tasks. Feature Laserfiche 7 Feature Laserfiche 8 Enhancement Folder Filter Expressions Laserfiche 7 did not offer folder filter expression functionality. Folder filter expressions are a security feature in Laserfiche 8 that restricts users from viewing entries based on dynamic Laserfiche 7 to 8 Comparison Guide 28 LA entry properties. The filter expression exists as a text string, viewable in the folder's properties dialog. By default, the 'Everyone' group is given the 'Bypass Folder Filter Expressions' privilege which must be denied for filter expressions to work. This was done to improve Laserfiche Server performance when users are not using it; this way the Laserfiche Server does not have to check the expression. By default, folders inherit their expression from their parent, but this box can be unchecked to assign a new filter to a folder. One example of how folder filter expressions are useful is by restricting access to an entry based on a field value instead of using security tags. An administrator can set up a folder filter expression that controls access to documents depending on the value set in a field. The administrator might create a list field containing the projects to which a document can belong. He can then write a folder filter expression specifying that only users in particular groups can see documents in particular projects. The administrator can use a folder filter expression to make these changes without ever needing to move the document from its folder, and without needing to constantly change the security tags on the documents themselves. The folder filter expression dynamically determines, based on the list field, which groups should have access to the documents. When the field is changed, the access changes automatically from one project group to another, without additional configuration. Laserfiche 7 to 8 Comparison Guide 29 Random Password Laserfiche 7 introduced password Laserfiche 8 builds upon the administrator's ability to easily Generation policy settings to provide manage user passwords. Random passwords that adhere to automated password maintenance. the repository's password policy settings can now be F1 generated for users at the click of a button. Random password generation is another convenience feature for administrators, allowing them to spend less time dealing with trivial matters. Random password generation is useful for initial user account creation. For example, an administrator can create a user, generate a random password and give the starting password to the user, without having to think of a sufficiently secure password. It is also useful for users who have forgotten their password and need to have it reset. Random password generation is especially useful in conjunction with the "User must change password at next login" feature. Thus, an administrator can create a new, random password, and then prompt the user to change it to a assword of their own choosing when they log in. Ignoring Maximum In Laserfiche 7.2, we introduced the Laserfiche 8 introduces the ability to exempt certain users Password Age ability to force users to change their from this aspect of the security policy; those users are never passwords after a certain number of forced to change their passwords. For instance, an integration © days have elapsed. that runs on an automated schedule and logs in as a specific, dedicated Laserfiche user should not need to have the password expire. Because no actual human logs in using this account, no one would be able to see that the password was about to expire —and when the password did expire, the integration would cease to work. To circumvent that, the Laserfiche 7 to 8 Comparison Guide 30 Laserfiche 7 to 8 Comparison Guide 31 administrator could set up the dedicated user for that integration such that the maximum password age setting is ignored. Please be certain that this password is not widely known. Account Inactivity In Laserfiche 7, it was configurable In Laserfiche 8, administrators can also choose to to lock out an account after a automatically lock accounts that have been inactive for more ® number of failed logon attempts. than a specified number of days. If no one has logged into the account after that number of days, the account becomes inactive and no one can connect to it. This increases security by ensuring that old accounts — which, for instance, might not have had their passwords changed in a long time, or which might belong to users no longer with the organization —are not accessible. Read -only Users In version 7.2, users had to choose With Laserfiche 8, the Administration Console allows which connection type to use, read- administrators to specify which users should be restricted ® only or full read and write, when from making changes to the repository by toggling a read -only logging into the Laserfiche Client setting in the user's properties. Having the ability to assign Start Page. read -only users from the Administration Console gives administrators direct control over license usage. Groups Within Groups In Laserfiche 7, Laserfiche groups In Laserfiche 8, Laserfiche groups can now be added as were independent of each other. members of other groups. Allowing groups within groups Ij provides additional flexibility in how administrators can set up their repository and manage their users. Windows Accounts as In Laserfiche 7, in order to use This configuration process is simpler in Laserfiche 8. Though Trustees Windows Authentication in they can still be linked, Windows accounts can now be set up a Laserfiche, the Windows accounts like any other independent trustee and assigned tags, rights, first had to be linked to a specific and other user properties. With Active Directory being so Laserfiche 7 to 8 Comparison Guide 31 Laserfiche 7 to 8 Comparison Guide 32 Laserfiche user or group. prevalent, this should be a welcome addition for administrators. Having Windows Accounts as Laserfiche trustees simplifies repository setup by eliminating the extra step of linking a Windows Account to a user or group. For example, Administrators do not need to set up users in the Administration Console to be able to apply access rights individually in the Laserfiche Client. They can set up a Windows group and give it appropriate rights and privileges. Then if they wanted to specify Entry Access rights in the Laserfiche Client, they could use the Windows account picker to set the access rights for a Windows account user that was never created in the Admin Console. Updates to Field and In Laserfiche 7, the ability to create, Version 8 introduces the following template access rights: Template Security delete or modify template or field Modify Template, Delete Template, Read Template Security, properties required the Manage and Change Template Security. Similarly, these field access Metadata privilege. rights have been added: Modify Field, Delete Field, Read Field Security, and Modify Field Security. The enhancements to field and template security are designed to provide superior control over the management of templates and fields. For example, in version 8, an administrator can deny the ability to delete some critical fields, such as 'Date', and grant permission to delete others. Another useful scenario is that Administrators can grant department managers the ability to modify a subset of their department's templates Laserfiche 7 to 8 Comparison Guide 32 Laserfiche 7 to 8 Comparison Guide 33 without having to grant them ability to create and modify others. With each template and field having its own security settings, ev ry possible configuration should be achievable. Default Security for There was no default security Now, when new templates, fields, and volumes are created, New Templates, Fields settings for new templates, fields they automatically inherit default security settings from a and Volumes and volumes in Laserfiche 7. configuration that only users with the manage fields, [ templates and volumes rights may modify. Having to manually set up security for each of these items can easily be a daunting task, but by setting up a default configuration beforehand, newly created templates, fields, and volumes are immediately ready to use. In addition, default security also allows security settings to be preconfigured for the entry's creator. This configuration means that users who create templates get to modify those without ever having to ask administrators for access to them. Tunneling In version 7, folder tunneling In version 8, tunneling was expanded to support both read- allows repositories to be set up such only and write operations. It is also managed by the that users are granted read -only Laserfiche Server so that it works better with other access to folders that would applications beyond the Laserfiche Client. otherwise be inaccessible to them due to insufficient rights on a parent folder. This is accomplished Support for folder tunneling adds flexibility in setting up by creating a shortcut to that folder repositories. For example, potentially complicated and time - in a location where these users do consuming modifications, such as changes to scope, can be avoided in cases where certain users should be granted access Laserfiche 7 to 8 Comparison Guide 33 Laserfiche 7 to 8 Comparison Guide 34 have sufficient rights. to specific pieces of information in an otherwise confidential parent folder. Entry Owner Laserfiche 7 did not have entry In Laserfiche 8, we are introducing a new entry property, the owners. entry owner. When a user creates an entry, a document or F1 folder, that user automatically becomes both the entry creator, as well as the entry owner. The entry owner can be changed by a user who has the Change Entry Owner entry access right on that entry. Only the entry owner is able to override protected annotations. The owner is always able to view and modify that entry's access control list regardless of granted or denied rights. There can only be one user as the entry owner at a time for each entry. In the properties dialog, the entry owner can be modified in the General tab. By direct request from our user and VAR community, we have added the ability to configure default entry owner in the Administration Console. By default it is the entry creator, but it can set to any desired user or group or even no one. Updates to Volume Laserfiche 7 provides the ability to Volume security is extended to allow finer distribution of Security assign access rights to volumes, rights. Users can now be granted Delete Volume, Ability to controlling who can read, append Read Volume Security, and Ability to Change Volume © data, write and create documents Security on a particular volume. within a volume. Also, the ability to delete volumes and modify security was controlled by the Manage Volumes privilege. Expanded Privileges Laserfiche 7 had a variety of Laserfiche 8 has expanded the existing privileges to include Laserfiche 7 to 8 Comparison Guide 34 Laserfiche 7 to 8 Comparison Guide 35 privileges that could be assigned to Purge Entries, Manage Entry Access, Bypass Browse, Bypass users and groups from within the Filter Expressions, Manage Filter Expressions, View Activity Administration Console. Log and Retrieve Audit Data. The Manage Metadata privilege is now divided into five smaller privileges. Read more about these new rivile es below. Purge Entries Privilege There was no Purge Entries In conjunction with the newly- introduced recycle bin, a new privilege in Laserfiche 7. privilege called Purge Entries was created for Laserfiche 8. The recycle bin is designed so users can always see and restore their own entries that they sent to the recycle bin. In order to purge those items and delete them permanently, the user is re ired to have the Pure Entries privilege. Manage Entry Access Laserfiche 7 had a Manage Entry In addition to the existing abilities Manage Entry Access has Privilege (Recycle Bin) Access privilege that allowed users historically granted users, they are now also essentially to apply security at the entry level. granted full control over the recycle bin. Users with this Previously, users with this privilege privilege are able to purge and restore any document that has could browse to but not open been sent to the recycle bin. documents with security tags that they were not assigned. Also, now if a document has a security tag that is not assigned to a user, he cannot browse to it even with the Manage Entry Access privilege. Specifically if the repository does not use security, then this should be applied to the Everyone Windows account. Bypass Browse There was no Bypass Browse Typically, when a user either opens a folder or performs a Privilege privilege in Laserfiche 7. search, Laserfiche must check that the individual has Browse rights for each individual entry before displaying it. The ❑ Bypass Browse privilege was added in Laserfiche 8 to enhance performance in these situations by bypassing the Browse Laserfiche 7 to 8 Comparison Guide 35 Laserfiche 7 to 8 Comparison Guide 36 access right check. When performing a document name search, having to check a particular user's access rights for each individual entry can take quite some time, especially in a large repository. Granting Bypass Browse to a user essentially tells the Laserfiche Server that any security checks involving Browse can be skipped, leading to shorter listing and searching times. Be aware that granting the Bypass Browse privilege to a user effectively grants them Browse access on every entry in the repository. Any user subject to Browse access checking for their security should not have this privilege. Bypass Filter There was no Bypass Filter The Bypass Filter Expressions privilege allows a user to see Expressions Expressions privilege in Laserfiche the contents of a folder as he would if no folder filter 7. expression were applied to it. This makes folder filter expression creation easier for an administrator. Manage Filter There was no Manage Filter The Manage Filter Expressions privilege governs the ability to Expressions Expressions privilege in Laserfiche read and write filter expressions. Users also need the Read 7. and Write access rights on the entry. View Activity Log There was no View Activity Log This privilege allows users to set the activity log on the entire privilege in Laserfiche 7. repository. It also allows users to see the activity log of an object. User without this privilege can still see entries in the activity log for which they have the Read entry access right. Read more about the Activity Login the Laserfiche Server Section below. Laserfiche 7 to 8 Comparison Guide 36 Retrieve Audit Data Ll There was no Retrieve Audit Data privilege in Laserfiche 7. This privilege allows users to obtain audit information from the Laserfiche Server. Please note that this privilege alone does not allow users to modify repository or trustee audit settings and repository or group watermark settings. Metadata Privileges Laserfiche 7 had the Manage In Laserfiche 8, the Manage Metadata privilege is now divided Metadata privilege that gave users into five smaller privileges: Manage Templates and Fields, ® the ability to create, delete and give Create Templates and Fields, Manage Stamps, Manage Tags, access to different Laserfiche and Manage Links. Laserfiche prides itself on providing metadata. granular security that is easy to configure and maintain. Dividing the Manage Metadata privilege into five specific privileges allows administrators to precisely assign metadata- management privileges to users without granting them an unnecessary amount of control. Laserfiche 7 to 8 Comparison Guide 37 Laserfiche Server 8 There have been some significant updates to make the version 8 Laserfiche Server more appealing to IT administrators. Most notably, the Laserfiche Server now uses the HTTP / WebDAV protocol instead of DCOM. DCOM was a chatty protocol that required significant communication back and forth between the Laserfiche Server and the Laserfiche Client machines. This worked well for small networks, but as a system expanded, administrators sometimes ran into latency issues and also required lengthy configuration to work across firewalls. Since HTTP uses the same port as the internet for communication, it eliminates most firewall configuration. Also, HTTP /WebDAV is an industry standard and widely interoperable. The way data is stored has been updated to allow for the new field system. Also, audit data is stored outside of the database to improve the Laserfiche Server's performance and give administrators control over how and where their data is stored. Another major update to the version 8 Laserfiche Server is that the Laserfiche Search Engine now runs as a separate service. This improves performance on the Laserfiche Server, and combined with our VSS writer, also creates greater reliability for volume backup. Real -time notification functionality was created in order to run the Laserfiche Search Engine Service. We have made this functionality available to integrators so they are able to make more dynamic integrations. Real -time notifications are currently used by the Laserfiche Client to decide when to auto - refresh, the Laserfiche Search Engine for the auto - indexer and the Workflow Subscriber Service to alert Workflow to changes in the repository. Finally, our international customers will appreciate that the version 8 Laserfiche Server uses Unicode instead of ACII. Unicode is an industry standard that allows any language to be stored in the Laserfiche Server. It is Laserfiche 7 to 8 Comparison Guide 38 so robust, that an Arabic document name with Korean field data can all be stored on a French Server machine! Previously, very detailed regional and format settings needed to be applied to both the Laserfiche Client and Laserfiche Server machines in order to get the non - English characters to display and store correctly. This is no longer the case with the Unicode Laserfiche Server. This makes installation, configuration and maintenance effortless for our international customers. System Recommendations The basic system recommendations for the Laserfiche Server 8 are: • CPU: Pentium 4, 2 GHz processor or faster • Memory: 2 GB RAM • Operating System: Windows Server 2003 SP2 • Database Engine: Microsoft SQL Server 2005 SP2, Oracle 11g Laserfiche Server Updates Feature Laserfiche 7 Feature Laserfiche 8 Enhancement Protocol Laserfiche 7 used DCOM as the HTTP is an industry standard and widely interoperable. protocol. DCOM is a chatty Using this new protocol makes the version 8 Laserfiche rotocol that can have latency Server friendly with firewalls, requiring no extra Laserfiche 7 to 8 Comparison Guide 39 a issues across large networks as well configuration and security approval by administrators. ❑ as require significant configuration WebDAV is simply an extension of the existing HTTP and setu to work across firewalls. protocol. Laserfiche Search In version 7, the Laserfiche Search The Laserfiche Search Engine now runs as a separate service Engine Engine was part of the Laserfiche in version 8. There is smarter word - breaking and it now A�_j Server. supports multi - language search. Real -Time There were no real -time Real -time notifications use the out of band message- oriented Notifications notifications in Laserfiche 7. protocol to alert clients of activities that have occurred. Clients can subscribe to one or more activity types in the Laserfiche Server. Integrators can use this to create real -time Toolkit integrations. Activity Log In Laserfiche 7 there was no The Activity Log serves as a limited "backup" of notifications, Activity Log. which can be reviewed in case of lost connection by the ® integration program or other gaps in notifications. The Activity Log maintains a temporary record of notifications sent by the Laserfiche Server. Because it is regularly trimmed and only records certain entry activities, it is not a replacement for Laserfiche Audit Trail, but it complements the Real -Time Notifications system. Volumes and Laserfiche 7 accepted version 5, 6 Administrators can attach and export version 6, 7 and 8 format Briefcases and 7 volumes and briefcases, but volumes from the version 8 Administration Console. There is only exported in the 7 format. also a utility provided for converting version 5 volumes to 6 format so they can be attached to an 8 database. The version 6, 7 or 8 Laserfiche Client can be used to import and export briefcases from Laserfiche 8. The briefcase imports or exports in the format of the Laserfiche Client version used. For Laserfiche 7 to 8 Comparison Guide 40 Laserfiche 7 to 8 Comparison Guide 41 example, if a user imports or exports a briefcase from the Laserfiche Client 7 it uses the 7 format. Migration Utility Version 7 Migration Utility only The 8 Migration Utility that comes with the Laserfiche Server migrated from version 6.0 or higher. creates a new database, new full -text index files and migrates F1 all of the audit data. It works with direct migrations from both version 6 and 7! Also, the Migration Utility now has a separate installation from the Laserfiche Server and it can be easily installed on a machine that already has the Laserfiche 7 Server on it. Backwards Laserfiche 7 was backwards Laserfiche Server 8 is compatible with almost every 7 version Compatibility compatible with a few 6 products, product. Here is a breakdown of which product versions are such as Quick Fields. compatible: ® ■ Agenda Manager 7 ■ Client 6 or later ■ Import Agent 6.0.3 or later ■ Integrator's Toolkit 7 integrations using LFSO or Toolkit 6 LFAPICom ■ Integration Express 6.0 and Integration Express HTE 7.0 ■ Plus 7 or later ■ Quick Fields 7.1 or later ■ Snapshot 6.0.4 or later • WebLink 6.1.6 or later • Web Access 7 or later Laserfiche 7 to 8 Comparison Guide 41 Laserfiche 7 to 8 Comparison Guide 42 ■ Workflow support for 8.0 or later only Unicode In version 7.2.1, only the Laserfiche The Laserfiche Server 8 stores data values using Unicode (A LA ® Client was Unicode, not the Laserfiche Server. rather than ASCII. All language characters store successfully with the Laserfiche Server despite the regional settings for the machine. Please note that multibyte characters, such as Arabic and Korean, still cannot be used for passwords. Server -Side Tokens Laserfiche 7 had tokens that were The tokens available in version 8 include the tokens from made available for tasks such as version 7 plus: Repository Count, Parent Name, Parent ID, and F-1 auto generating entry names and Time. For example, the Parent Name token can be used if a field values. customer name is used for a folder name and the documents within the folder need to have that customer name stored in one of their fields. Auto - Reconnecting In version 7, if the Laserfiche Server With auto - reconnecting connections in the Laserfiche Server Connections Service was restarted, any client 8, users connected through a client do not notice any change connections were dropped and even if the Laserfiche Server Service is restarted. Auto - ®® forced to log out. reconnecting gives the users a nicer experience and provides some flexibility for the administrator. Web Folders Web Folders was not available in Web folders works with Microsoft Office and Windows version 7. Explorer. It allows Windows Explorer to view the Laserfiche go file system as a virtual folder that the user can navigate through. This is a purely Laserfiche Server feature and is completely independent from the installed Laserfiche Client or Web Access. Laserfiche 7 to 8 Comparison Guide 42 Laserfiche 7 to 8 Comparison Guide 43 Web folders can be useful for opening or saving a file directly into Laserfiche from Office, as if the user were saving it to the files stem, without using SendTo Laserfiche. No Expansion In addition to a user database, the There are no expansion databases in Laserfiche 8; however, Databases Laserfiche Server 7 created migrated expansion databases are supported. expansion databases. These LA expansion databases were named DatabaseName_ Data _ n. The term DatabaseName referred to the name of the main SQL database created for the Laserfiche repository. The letter "n" represented a sequential number. These expansion databases were clumsy to handle and made backup ve ry difficult. Central Error Log In Laserfiche 7, the various logged In Laserfiche 8, all of the logged information, with the information, such as repository exception of detailed briefcase and volume logs, is stored in A L J name, last login date and error the error log so that it can be easily viewed in one central messages, were stored in a few place. This also allows administrators to filter through the different error log files on the server messages and find the exact information they need. Having all machine. the information in one place with filtering tools makes gathering and analyzing a situation much more straightforward. Troubleshooting and supporting Laserfiche is much easier with version 8. The change to use the error log is one that spans across the entire product line, beyond the Laserfiche Server. Laserfiche 7 to 8 Comparison Guide 43 Disclaimer Compulink Management Center, Inc. makes no representations or warranties with respect to the contents or use of this manual, and specifically disclaims any express or implied warranties, merchantability, or fitness for any particular purpose. Furthermore, Compulink Management Center, Inc. reserves the right to revise this publication and to make changes to its content, at any time, without obligation to notify any person or entity of such revisions or changes. Trademarks Compulink Management Center, Inc. has attempted to supply trademark information about company names, products, and services mentioned in this book. Trademarks indicated below were derived from various sources.Laserfiche is a registered trademark of Compulink Management Center, Inc. Windows 2000, Windows XP, Windows Server 2003, SQL Server, and Office are registered trademarks of Microsoft Corporation. Oracle is a registered trademark of Oracle Corporation. Pentium is a registered trademark of Intel Corporation. Other product and company names mentioned herein may be the trademarks of their respective owners. Copyright © 1995 -2008 Compulink Management Center, Inc. All rights reserved. No part of this publication may be reproduced, stored on a retrieval system, or transmitted without the express prior written consent of the publisher. Lasertiche 7 to 8 Comparison Guide 44